Terms of Service for Mayor Impact

Last Updated:  Nov 26. 2025

Welcome to Mayor Impact.
By accessing our website, using our products, or interacting with our WhatsApp Warranty Bot, you agree to comply with the following Terms of Service (“Terms”).
Please read them carefully before using any of our services.

If you do not agree with these Terms, do not use our website or services.

1. About Mayor Impact

Mayor Impact is a consumer electronics brand that designs and distributes powerbanks, mobile accessories, and related products.
Our services include:

• Product sales

• Warranty validation

• Customer support

• WhatsApp-based verification bot

• Website tools & content

These Terms apply to all users of our website, WhatsApp bot, and product services.

2. Acceptance of Terms

By using our website or interacting with our WhatsApp bot, you confirm that:

• You have read and agree to these Terms

• You are at least 16 years old

• You are legally able to enter a binding contract

If you use our services on behalf of a company, you represent that you have authority to bind it to these Terms.

3. Use of Our Products & Services

You agree to use our products and services only for lawful purposes.
You agree not to:

• Provide false warranty codes

• Attempt to manipulate airtime reward systems

• Misuse our WhatsApp bot

• Interfere with website operations

• Attempt unauthorized access

• Use automated systems to spam or overload our service

Violation may lead to:

• Warranty invalidation

• Account blocking

• Legal action

4. Warranty Verification System

Mayor Impact offers warranty support for genuine products through:

• Our website

• WhatsApp warranty bot

To verify a warranty, you may be required to provide:

• Warranty code

• Phone number

• Product details

• Name

• Proof of purchase (where necessary)

We may reject a warranty claim if:

• The code is invalid or reused

• Counterfeit products are detected

• The product was damaged due to misuse

• Information provided is false or incomplete

• The warranty period has expired

5. Airtime Incentives (If Applicable)

During promo campaigns, users may receive airtime rewards upon warranty verification.

Mayor Impact reserves the right to:

• Limit daily or monthly airtime rewards

• Decline rewards for suspicious activities

• Adjust the reward value

• Discontinue the incentive program at any time

Airtime is sent ONLY to the number used during verification.

6. Intellectual Property

Everything on our website and services, including:

• Text

• Images

• Logos

• Branding

• Design

• Software

• WhatsApp bot flow

• Product content

is the property of Mayor Impact, protected under copyright and trademark laws.

You may NOT:

• Copy

• Distribute

• Modify

• Reverse engineer

• Reproduce

• Resell any part of our platform, bot, or content

without written permission from Mayor Impact.

7. User Content

If you provide content, messages, or information through our WhatsApp bot or website:

• You grant us permission to store and use it for service delivery

• You confirm the information is accurate

• You are responsible for any content you submit

We reserve the right to delete any harmful or inappropriate content.

8. Purchases & Payments

When buying products from Mayor Impact:

• You agree to provide accurate information

• All payments must be authorized by the owner of the payment method

• We reserve the right to refuse or cancel orders at our discretion

Prices may change at any time without prior notice.

9. Limitation of Liability

To the fullest extent allowed by law, Mayor Impact is not liable for:

• Any damages caused by third-party services (e.g., WhatsApp, airtime providers)

• Loss of data

• Loss of expected revenue or rewards

• Damage caused by misuse of our products

• Delays in warranty verification

• Inaccurate user-submitted information

• Interruptions caused by network or service outages

• Errors arising from integrations or automation systems

Our responsibility is limited to providing support for genuine Mayor Impact products within warranty terms.

10. Availability of Service

We strive to maintain reliable uptime but do NOT guarantee:

• Continuous, error-free access

• Immediate responses from the WhatsApp bot

• 24/7 availability

• Uninterrupted warranty verification

Maintenance, updates, or third-party outages may cause temporary downtimes.

11. Termination of Use

We reserve the right to suspend or terminate access to our website or WhatsApp services if we believe that a user:

• Violates these Terms

• Abuses the warranty system

• Attempts fraud

• Interferes with service operations

Termination may occur with or without prior notice.

12. Third-Party Services

Our platform integrates with services like:

• WhatsApp Business API (Meta)

• Airtime delivery providers (e.g., Africa’s Talking)

• Analytics and hosting services

These services have their own Terms & Policies.
Mayor Impact is not responsible for their actions or failures.

13. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and handle your information.

You can read it here:
https://mayorimpact.com/privacy (replace with real link)

14. Changes to the Terms

Mayor Impact may revise these Terms from time to time.
We will update the “Last Updated” date when changes occur.

Continued use of our services means you accept the revised Terms.

15. Governing Law

These Terms are governed by the laws of Nigeria, and any dispute will be handled by courts within Nigeria or your jurisdiction, depending on applicable law.

16. Contact Information

If you have questions or concerns about these Terms:

Mayor Impact Support Team
📩 Email: care@mayorimpact.com
🌐 Website: mayorimpact.com